Security Technology Executive

JUL-AUG 2018

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Page 39 of 83

SECURIT Y OPERATIONS Together we can Educate Heal Nourish Another important takeaway from Dataminr 's informal analysis was that companies with publicly facing products incurred more threats via social media than others. For these campuses, in particular, it is imperative that security teams incorporate social media into overall security operations so they do not miss a potentially serious threat and can protect their people. O f co u rs e , co rp o ra te campuses aren't the only environments vulnerable to threats posted to social media. Dataminr also deliv- ered hundreds of alerts con- taining threats to healthcare and education campuses during the same 12-month period. Some of these threats are empty, while others repre- sent genuine attempts to harm. Either way, campus security teams do not want to take the risk of missing a clear warning signal and being unable to act on it. The fact that these threats are made through social media, however, makes assessment much more complicated. These are the same platforms that people use to share news, comment on others' status, and make jokes. Keep Tabs on Campus Security Incidents Even more prominent than threats to campuses in Dataminr 's findings were security incidents or any event that could affect the safety of employees, facili- ties, or operations. Campus security incidents were much more numerous, with thousands of Dataminr real-time alerts delivered about Fortune 500 compa- nies in the last 12 months. Interesting trends emerged here as well. The most campus security incidents involved retailers, which may have to do with the sheer number of retail loca- tions. Another significant group of alerts involved media companies, echoing the recent Capital Gazette shooting that claimed five lives last June. Tech companies were mentioned in a slightly small- er group of Dataminr's alerts, reinforcing the need for these companies to take additional precautions. This finding aligns with findings from a recent report that Facebook is contending with numerous threats and security incidents at its campus in Menlo Park, Califor- nia. One man demanded to speak to Mark Zuckerberg and refused to leave, even after police arrived. Another man showed up on campus complaining about being the victim of a lottery scam perpetrated through the platform. A third person sprayed a Facebook security officer with Mace. Altogether, there were 239 emer- gency calls made from Facebook headquarters over the course of 14 months, or one every other day. » Whether or not a threat or security incident is relevant to your campus is for your team or GSOC to decide. «

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